Privacy Policy

1. Who We Are

NetCrush AI ("we", "our", "us") operates the platform accessible at netcrush.ai. We are committed to protecting your personal data and complying with the EU General Data Protection Regulation (GDPR).

2. Data We Collect

• Account data: email address and display name when you register.
• Usage data: chat messages, character interactions, and session information.
• Payment data: processed securely by Stripe. We do not store card details.
• Technical data: IP address, browser type, and cookies (see Cookie Policy).

3. How We Use Your Data

• To provide and improve the NetCrush AI service.
• To manage your account and subscription.
• To send transactional emails (e.g. password reset, receipts).
• To comply with legal obligations.

4. Legal Basis (GDPR)

We process your data based on: (a) contract performance — to provide the service you signed up for; (b) legitimate interests — to improve the platform and prevent fraud; (c) consent — for optional communications and cookies.

5. Data Retention

We retain your data for as long as your account is active. Chat history may be stored to provide the relationship memory feature. You can request deletion at any time.

6. Your Rights

Under GDPR you have the right to: access, rectify, erase, restrict, and port your data, as well as to object to processing. To exercise these rights, contact us at privacy@netcrush.ai.

7. Third-Party Services

We use Supabase (database & auth), Stripe (payments), and Vercel (hosting). Each provider maintains their own privacy practices and is GDPR-compliant.

8. Contact

For any privacy-related questions, email us at privacy@netcrush.ai.